Why red flags matter
Your AML/CTF program requires you to conduct ongoing monitoring of client relationships and transactions. Knowing what to look for is the practical foundation of that monitoring. If you spot a red flag, it doesn't automatically mean a client is money laundering — it means the activity requires closer examination and documentation.
If after examination you're still concerned, you may need to lodge a Suspicious Matter Report (SMR) with AUSTRAC. The threshold is whether you 'suspect' — not whether you can prove — that the activity is connected to crime.
Red flags at client onboarding
- Client is reluctant to provide identity documents or provides inconsistent information
- Client uses a nominee, intermediary, or representative without clear legitimate reason
- Client is unusually eager to proceed without normal due diligence
- Client's business description doesn't match their financial profile
- Client requests unusual levels of confidentiality about the arrangement
- Client has connections to known high-risk jurisdictions without clear legitimate explanation
- Client's ownership structure is unnecessarily complex with no apparent commercial reason
Red flags in transactions
- Payments from or to third parties not connected to the transaction
- Cash payments or requests for cash-based structures
- Transaction values inconsistent with the client's apparent wealth or income
- Transactions with no apparent commercial purpose or economic rationale
- Multiple back-to-back property transactions involving the same parties
- Requests to structure transactions to avoid reporting thresholds
- Unusual urgency to complete transactions
Structuring is a specific offence. If a client asks you to help structure transactions below reporting thresholds to avoid AUSTRAC detection, this is itself a criminal offence under the AML/CTF Act — for them, and potentially for you if you assist.
Red flags specific to accounting services
- Requests to set up complex entity structures with no apparent business purpose
- Requests to act as nominee director, trustee, or shareholder without clear justification
- Client has multiple entities with circular ownership structures
- Significant unexplained changes in a client's financial position
- Client's tax affairs appear inconsistent with their apparent business activity
- Requests to use trust accounts for purposes unrelated to your engagement
What to do when you spot a red flag
- Document it: Record what you observed, when, and what prompted your concern
- Investigate: Seek additional information from the client to understand the activity. Their explanation may be entirely legitimate.
- Assess: Does the explanation satisfy your concern? Is there a plausible legitimate explanation?
- Escalate: If still concerned, refer to your Compliance Officer
- Consider an SMR: If you suspect (not merely wonder) the activity may be connected to money laundering or crime, lodge an SMR with AUSTRAC
- Do not tip off: Never tell the client you're considering or have lodged an SMR
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