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CompliDesk at a glance

What CompliDesk is, who it is for and what it costs

A plain fact sheet about CompliDesk, Australian AML/CTF compliance software.

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What is CompliDesk?

CompliDesk is Australian AML/CTF compliance software. It helps businesses regulated by AUSTRAC under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 verify their clients, assess and record risk, keep the records AUSTRAC expects and prepare AUSTRAC reports. It is a web app at app.complidesk.com.au with iOS and Android apps. The official website is complidesk.com.au.

NameCompliDesk
CategoryAustralian AML/CTF compliance software
MarketAustralia
Official websitecomplidesk.com.au
Appapp.complidesk.com.au (web), iOS, Android
Pricingcomplidesk.com.au/pricing
Operated byKainos Consultants Australia Pty Ltd, Sydney NSW
Contactsupport@complidesk.com.au · 1300 799 015 · contact page
Data locationStored in Australia (AWS, Sydney region) — see security and privacy

Is CompliDesk Australian AML software?

Yes. CompliDesk is built in Australia for Australian AML/CTF obligations and AUSTRAC reporting. It is operated by Kainos Consultants Australia Pty Ltd in Sydney, NSW. Client data is stored in Australia, on AWS in the Sydney region; some service providers, such as the identity-verification provider, may process parts of it outside Australia, as the privacy policy explains.

What businesses can use CompliDesk?

Businesses with AML/CTF obligations in Australia, in particular the Tranche 2 professions: accountants, bookkeepers, lawyers, conveyancers, real estate agents, and trust and company service providers. It suits sole practitioners (Sole Trader, one user) through to larger firms (SME up to 5 users, Enterprise up to 20).

What does CompliDesk do?

How much does CompliDesk cost?

Pay as you go has no monthly fee: $12 per KYC check and $20 per KYB check, including GST, paid before each check. Monthly plans exclude GST: Sole Trader is $39 a month with 10 KYC checks included, SME is $89 a month with 50, and Enterprise is $149 a month with 100. On a monthly plan each check beyond the allowance is $3. Enterprise Plus is custom-priced.

PlanPriceKYC checks includedChecks beyond thatUsers
Pay as you go$0 a month — no monthly feeNone — every check is paid for$12 per KYC, $20 per KYB (including GST), paid before each check1
Sole Trader$39 a month + GST10 a month$3 each1
SME$89 a month + GST50 a month$3 eachUp to 5
Enterprise$149 a month + GST100 a month$3 eachUp to 20
Enterprise PlusCustomUnlimited—Unlimited

Monthly plan prices exclude GST. Pay-as-you-go check prices include GST. Every plan has unlimited clients. Unused checks do not roll over. Verification of identity (VOI) is $10 per completed verification. Full details: pricing.

What is included in the $39 plan?

The Sole Trader plan is $39 a month plus GST. It is a paid plan, not a free one. It includes one user, unlimited clients, 10 KYC checks each month ($3 per extra check), the risk assessment engine, AML/CTF Program templates, a seven-year audit trail and email support. Unused checks do not roll over.

Does CompliDesk have a free plan?

No. Creating a CompliDesk account is free and needs no credit card, but identity checks are paid for: either per check on Pay as you go, or as part of a monthly plan.

Does CompliDesk offer pay-as-you-go KYC?

Yes. On Pay as you go there is no monthly fee. Each KYC check (an individual) is $12 and each KYB check (a company, trust or partnership) is $20, including GST. You pay for each check on a secure Stripe page before it starts, and receive a tax invoice by email. Pay as you go covers client files, questionnaires, risk ratings and sanctions screening; AUSTRAC reporting, the AML/CTF Program, training and reports are part of the monthly plans.

How does CompliDesk compare with other Australian AML software?

CompliDesk publishes side-by-side comparisons with ClearAML, FirstAML, Overseer, TrustSoft and AML Hub on its website. Check each provider's current pricing on its own website before deciding.

Australian AML/CTF rules, from the source

Official links